Privacy Policy

Last updated: Feb 26, 2020

About Wisana and our Privacy Policy

PT. Wisanamitra Argakarya (“Wisana”, “us”, “we”, or “our”) feels very important about respecting and protecting your privacy. This Privacy Policy applies to, our mobile applications, our web applications, and our online services (collectively, our “Service”), which all are owned and operated by Wisana. This Privacy Policy describes how Wisana collects and uses the information you provide on our Service and the choices you have associated with that data.

Our Privacy Policy describes what information we gather from our users and others who visit and use our Service. By visiting or using our Service, you agree and consent to the collection and use of information in accordance with this policy.

Information Collection and Use

Information We Collect When You Use Our Service

You can use some features of the Service without registering for an account or providing any personal information. If you create an account on our Service, or communicate with Wisana, you may provide to Wisana your personal information.

We collect information, including personal information, in various ways which may vary according to your use of the Service and your role in our Service.

The categories of information we collect may include:
  • Contact and profile information
    When you create an account on Wisana Service, or communicate with us, we may collect personal information including your name, email, phone number. After you register, you may also choose to provide additional information, such as address, city and other personal information.
  • Account, authentication and profile information from third-party authentication services
    If you decide to register and login through a third-party authentication services, such as Google, Facebook, Apple, Twitter or similar single sign-on services, Wisana also collect personal information through a third-party authentication service. You should check your privacy settings on each authentication service to understand and modify the information sent to us through each authentication service. Some authentication services may prompt you with the information you will be sharing with us before connecting to our Service. Your account on each authentication service is subject to their respective terms of use and privacy policies.
  • Location information
    We may collect and use information about your location (such as your country) or approximate location based on your IP address in order to provide tailored experience. To use some features on our Service, we may explicitly request and collect your precise geolocation of you or your device to provide our products or service to your location. You may be able to change the settings on your computer or mobile device to prevent it from providing us with any location information.
  • Usage data and information about your device
    Usage data is collected automatically when using our Service. Usage data may include information such as your device IP address, browser type, browser version, the pages or service you visit or use, unique device identifiers and other diagnostic data. We may also use your language preference sent by your browser or device to provide tailored experience. When you access our Service through a mobile device, we may collect additional information, including but not limited to, device unique identifier, mobile operating system, operating system version, and other diagnostic data.
  • Information collected through cookies, web-beacons and other tracking technologies
    We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of our Service may not function properly.

How We Use Your Information We Collect

We use your information that we collect about you, or that you provided to us in the following ways:
  • To provide and improve our Service.
  • To provide contents from our Service.
  • To provide customer care and support.
  • To provide you with information, products or services that you request from us.
  • To validate and identify our customers, potential customers, site visitors, employees, partners, and vendors.
  • To notify you about changes to our Service or any products or services we offer or provide through it and to help us understand how the Service is being used.
  • To fulfill any other purpose for which you provide it.
  • For any other purpose with your consent.

Duration of Retention of Data

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy and until you revoke your consent. We will also retain and use your personal data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Disclosure of Your Information

Wisana takes great care to protect the information you provide us. We do not rent or sell Personal Information that we collect from users with third parties.

We may disclose personal information that we collect or you provide as described in this privacy policy:
  • To comply with any court order, law or legal process, including to respond to any government or regulatory request.
  • To our subsidiaries and affiliates for the sole purpose of providing our services.
  • To contractors, service providers and other third parties we use to support our business.
  • To a buyer or other successor in the event of a merger, restructuring, reorganization, dissolution or other sale or transfer of some or all of Wisana’s assets.
  • To fulfill the purpose for which you provide it.
  • To protect rights, property, or safety of Wisana, our customers, our partners, or others.

Our Approach to Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access. All information you provide to us is stored on our secure servers behind firewalls. All transactions and transmissions between you and our Service are encrypted using secure socket layer technology (SSL) or similar technologies.

However, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Service. Any transmission of personal information is at your own risk.

Tools, Service Providers, Tracking Technologies on Our Service

We may use third-party tools, service providers, tracking technologies (collectively, “Third-Party Services”) to facilitate, provide, and perform Service-related services or monitor and analyze the use of our Service.


Google Analytics

In order to optimize this website, we use Google Analytics, a web analytics service provided by Google. Google uses the data collected to track and monitor the use of our Service, which is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You may also prevent the collection of the data by Google Analytics by downloading Google Analytics Opt-out Browser Add-on, available under the following link: To learn more about Google’s Privacy Policy, please visit


We use Drift to provide a website live chat or chat bot. As part of your conversation with the chat bot or live chat, you may enter personal information such as your name and email address. This information is stored by Drift, and automatically transferred to us to enable the live chat with our support representative. To learn more about Drift’s Privacy Policy, please visit



We use Cloudflare to help us optimize and protect our Service. Cloudflare may place a cookie in your browser to provide its services. Cloudflare may log your connection information, including your browser information. To learn more about Cloudflare’s Privacy Policy, please visit

Google reCAPTCHA

We use Google reCAPTCHA to prevent our Service from spam, abuse and malicious users. When you submit forms, including but not limited to, contact forms and login forms, you may be presented with Google reCAPTCHA service. This is primarily used to distinguish whether an input is made by a person or an automated service. The service includes the sending of the IP address and possibly other data required by Google for the reCAPTCHA service to Google. To learn more about Google’s Privacy Policy, please visit

Authentication Service

Sign in with Google

We provide our users an alternative to login to our Service by using their Google Account. If you decide to register or login with your Google Account on our Service, we will collect your basic information such as email address, name, and profile picture. Google may prompt you with the information you will be sharing with us before connecting to our Service. By clicking “Sign in with Google”, you will be presented with Google login page and subject to Google’s Privacy Policy. To learn more about Google’s Privacy Policy, please visit

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. By continuing to visit and use our Service, you agree to these changes in our Privacy Policy.

Contact Us

If you have any questions about our Privacy Policy, please contact us.